This guide will describe how to create new Chat Groups, invite people to your group and how to manage the players within your group.
Before we get into how these management tools work let’s first go over the 3 different Permission Classes.
Chat Permission Classes
There are 3 sets of permission classes you can have as a member of a Chat Group
Owner
Officer
Participant
Before we get into how these management tools work let’s first go over the 3 different Permission Classes.
Chat Permission Classes
There are 3 sets of permission classes you can have as a member of a Chat Group
Owner
Officer
Participant
These are hierarchical permission classes so the Owner also has the same permissions as the Officer and Participant classes, Officers also have the same permissions as Participants and Participants do not have any permissions outside of their own.
Chat Group Owner
By default, the Owner of a Chat Group is the person who created it and they have access to the full suite of Chat Group management tools which include:
Group Settings
Rename the group
Set Public/Private
Delete the group
Group Officer Management
Assign/Revoke Officers
Transfer Group ownership to an Officer
Group Participant Management
Invite Participants by Name, User ID or Invite Code
Reset the Invite Code
Remove Participants from the Group
Block Participants from returning to the Group
Chat Group Officers
Officers are able to assist with Participant moderation and management but cannot change any Group Settings nor manage other Officers. They have access to the following tools:
Group Participant Management
Invite Participants by Name, User ID or Invite Code
Reset the Invite Code
Remove Participants from the Group
Block Participants from returning to the Group
Chat Group Participant
This is the general permission class and what all of the group members will be with the exception of the Owner and Officer(s). Group Participants do not have access to group tools but they will be able to:
Post messages to the Chat Group
Mute other participants of the Chat Group
Leave the Chat Group
Group Settings
Create a Chat Group
Anyone can create a Chat Group and by doing so the person who creates the Group automatically becomes its Owner.
How to Create a Group?
Open Chat
Click the Groups tab
Click the + symbol to the right of the Groups dropdown
Define the Group name and choose if you want your group to be Private or Public (don’t worry you can update both the name and Public/Private at any time in the future)
Click Create Group to commit this
Rename Group or reset Group Privacy
If you are the group Owner you can change the Group name or toggle the Public/Private setting at any time.
How to update Group Settings on Desktop?
Open Chat and navigate to your Group
Click on Settings under the Groups dropdown
Update the Name and/or Privacy Type
Click “Save Group” to commit these changes
Delete a Chat Group
If you want to disband your Chat Group, it is very easy to do! However, if you would rather hand over the reins to another member of your Group please see the section on Transferring Ownership.
How to delete a Group on Desktop?
Open Chat and navigate to your Group
Click on “Manage” under the Groups dropdown
Click on “Delete Group”
Click “Yes” to confirm these changes
Group Officer Management
Group Officers will allow you to delegate some Participant management duties to trusted members of your Chat Group. You can have up to 3 Officers for your Chat Group and you can promote and revoke Officers at any time.
Promote a Group Officer
To set a member of your group to be an Officer it is as simple as identifying a Participant from your Members List and granting them Officer status.
Revoke a Group Officer
A Group Owner can revoke an Officer’s permissions at any time. To do so find them in your members list, click remove Officer and this will set them back as a Participant of the Chat Group.
Transfer Ownership of your Group to an Officer
If you would like to hand over ownership of your Chat Group to another member of the group you can transfer it to any of your Group Officers.
Select an Officer from your Members list
Click on Transfer Ownership and confirm you want to do this
Once this action is complete the Officer you just selected now becomes the Owner and you, in turn, become an Officer of the group.
Group Participant Management
Invite Participants by Alias, User ID or Invite Code.
For both Public and Private Chat Groups you are able to, directly and indirectly, invite Participants.
To directly invite Participants you can use their Alias or User ID to send them an invite to your group.
How to invite others on Desktop?
Open Chat and navigate to your Group
Click on Members under the Groups dropdown
Enter their Alias or User ID into the Invite Members can click the appropriate Invite button
The recipient of the invite can find it if they open Chat and look for a notification on the bell icon.
To indirectly invite Participants to your Chat Group you can use your invite link which contains a unique code that will connect players to your Chat Group. Once they click on the link, and if the Invite Code is still valid, they will join the Chat Group and can immediately begin participating in the discussion.